Customer Testimonials


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DealerRater Jan 24, 2025

They gave me the best options of 4 estimates for my repair, and did quality work.

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Google Jan 19, 2025

Worked with Matt on getting our breaks replaced. Great service!

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DealerRater Jan 18, 2025

I’m pleased with the truck so far, with the weather I haven’t driven it much yet but what I have has been very good

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Google Jan 17, 2025

Great service! Thank you, Matt

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DealerRater Jan 16, 2025

Awesome service! This is the only place I’ve taken my truck to for service for 2 years, maybe almost 3 years now, And until they fall apart like other places or I feel they are screwing me over (like other places), that won’t change

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Google Jan 14, 2025

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DealerRater Jan 13, 2025

Great experience with Alderman and my Broker Greg! Greg was helpful, quick and liswtened to what I was looking for. I highly recommend to have him help you with your nexst car

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Google Jan 9, 2025

A big thank you to Alderman Automotive’s service team. They changed my oil, rotated my tires, and diagnosed a few other issues I was concerned about. The front desk crew is amazing when it comes to customer service, Matt in particular! Any issue I have I am confident that he will handle it effectively & efficiently. Thank you again!

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Google Jan 9, 2025

Great service working with Matt and time was good

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Google Jan 9, 2025

Adam G was super helpful! So grateful for his time & expertise! ☺️ Great service, friendly staff.

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Google Jan 8, 2025

So professional and polite! Adam and Alex were fast and professional!

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Google Jan 8, 2025

Adam took great care of me and was very educational. I highly recommend the team at Alderman.

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Google Jan 8, 2025

Excellent place to go to for sure

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DealerRater Jan 8, 2025

Thank you for getting me back to being excited about my vehicle again. Special thank you to Greg McGuire, GM Erick and the Alderman Automotive service team

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DealerRater Jan 8, 2025

They were great they were very professional fair in pricing had me in/out quickly I was very satisfied

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Google Jan 8, 2025

Matt was great

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Google Jan 7, 2025

Adam Gregory was very professional, informative and helpful. The service professional was also very helpful. Did not get his name.

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Google Jan 6, 2025

My first time at Alderman. They have a nice and clean waiting room for customers. I've got oil change and tire rotation done at this visit. The assistant service manager Adam was professional, super helpful and patient with my questions. I'll definitely bring my alfa romeo giulia in for its service needs in the future since they work on alfas, too. Great to know!!

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DealerRater Jan 6, 2025

The salesman Greg McGuire was a 5 star! But because my overall experience with the dealership wasn't perfect is the reason for the 4 star rating. Although, the dealership did fix the issues with the vehicle.

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DealerRater Jan 2, 2025

I had a pleasant transaction. And I enjoyed the car so far very much. you always have a good selection of cars and trucks. that’s all I really have to say about it. I would recommend you guys to a friend and family relative.

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Google Dec 31, 2024

Alex Sweet he help me a lot He was helpful person

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Google Dec 30, 2024

Adam was fantastic!!!

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DealerRater Dec 27, 2024

I've been to many service centers throughout the years and this is hands down the best. Very good customer service and every employee I interacted with was kind. The waiting area is also very comfortable. But most importantly, both of our cars have been serviced exceptionally.

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DealerRater Dec 21, 2024

Service is above and beyond. It was discovered that my issue was more complicated than expected. They went to work to reschedule getting the job done right and explaining the process involved in the repair.

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DealerRater Dec 21, 2024

I was happy with everything but it would have been better to have some wiggle room on the price.

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Google Dec 20, 2024

Alex

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Google Dec 19, 2024

I had an alignment done. All went smoothly. Great shop that is friendly and efficient. Pricing us fair.

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Google Dec 19, 2024

Alex was amazing! One of the quickest and most courteous experiences I have had!

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Google Dec 19, 2024

Great service. Adam made it happen. Thanks again guys

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Google Dec 18, 2024

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Google Dec 18, 2024

Alex was a wonderful help getting the vehicle taken care of. We have taken the car to a dealership that will not be mentioned.... They couldn't fix the issue but Aldermans completely repaired the issue. They are good kind hearted people. I will definitely be back for future repairs. Thanks to the team.

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DealerRater Dec 17, 2024

great customer service. good coupons. for routine maintenance. on time also along with a complete checkup.

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Google Dec 14, 2024

Great experience. Fast and honest service. Thanks Matt Joseph

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Google Dec 12, 2024

Adam was great very detailed and helpful. I drive here all the way from New Palestine for the service!

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Google Dec 12, 2024

Super Fast oil change got me in and out under 30 minutes! Alex and Adam were very very helpful finding the correct headlights and fog lights I needed the same day! Highly recommend Alderman Automotive for any of your service needs this winter!

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Google Dec 12, 2024

Alex provided excellent service

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Google Dec 11, 2024

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Google Dec 7, 2024

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DealerRater Dec 6, 2024

I worked with David A. at Alderman Automotive on the purchase of a 2021 Chrysler Pacifica Limited minivan. I researched vehicles online and choose the ones I wanted to see with the features and milage I wanted. The vehicle was priced right. The dealership is a nice facility with a good selection of nice vehicles. It was a good buying experience. They did not waste my time. We had a deal completed on about an hour. I would recommend Alderman Automotive if you are looking for a clean late model used vehicle.

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Google Dec 6, 2024

Alex was terrific! Service was well priced and completed in a timely manner!

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Google Dec 4, 2024

Love Alderman! They were super helpful and saved me. They also explained what the issue was and were so patient. Definitely would recommend.

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DealerRater Dec 3, 2024

The team was great and took very good care of me. I truly appreciate them going above and beyond to get me in a car.

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Google Dec 1, 2024

Adam provided great customer service, going the extra mile to answer my questions and ensuring I was provided with the service needed. They replaced all rotors and pads on our vehicle and it’s breaking like new.

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Google Dec 1, 2024

Adam was very professional and helpful. He took the time to explain everything that needed done. I would recommend this service center to anyone looking for reliable, friendly, and affordable service.

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Google Nov 30, 2024

Thanx Alex!!

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DealerRater Nov 29, 2024

Very nice and courteous staff, staff was very knowledge about the vehicle we purchased. Highly recommended this dealership!!

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DealerRater Nov 28, 2024

Matt Joseph was professional, informative and super friendly. All the front office gentleman were fantastic to work with. I trusted them and will use them again and again.

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Google Nov 28, 2024

They did an excellent job! On time, good price, and as expected!!

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Google Nov 28, 2024

Great first time service. Adam was very helpful throughout the whole process.

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Google Nov 27, 2024

Great! Adam got me squared away!

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Google Nov 26, 2024

Super efficient!! Quick and excellent service. Matt was very clear on what needed to be done.

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Google Nov 26, 2024

Long time satisfied customers of Alderman. Matt Joseph and Alex communicated clearly about the speedy oil change and Tire Rotations (no problems) and inspection results with clear symptoms of a few issues. They gave clear prices and no pressures.

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Google Nov 26, 2024

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Google Nov 25, 2024

Awesome service! Matt and Adam are great!

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Google Nov 22, 2024

Matt and Adam were great to work with! They even let my dog Cosmo hang in the lobby.

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Google Nov 22, 2024

Great service! Had an urgent need for help so I could get back on the road and Adam Gregory jumped right up and helped us immediately and charged us nothing. Wish they were closer to my home!

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Google Nov 22, 2024

Adam Helped us with fix up our rain guard free of charge

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Google Nov 19, 2024

Tremendous experience from the beginning. Matt coordinated an oil change that worked with my busy schedule, and Alex took care of everything once I arrived. Very great local business to support.

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Google Nov 19, 2024

Matt was awesome to work with and tech did a great job!

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DealerRater Nov 18, 2024

I was impressed with the sales and service building. Very neat and clean. Matt my salesman was easy to get along with. The receptionist/greeter was very friendly. The buying process was very simple and the paperwork was clearly represented from all departments. One issue came up about a service light that came on and needed immediate attention . After discussion with Matt in sales and Eric Bradford the General Manager and Matt in service they all assured me they would take responsibility to fix. It was a very good buying experience for me.

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DealerRater Nov 17, 2024

great service .Cost very reasonable. Good customer lounge. That I think says everything I can comment on.

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Google Nov 16, 2024

Amazing experience, I bring the parts and they do the labor. Thank you Adam Gregory

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DealerRater Nov 16, 2024

Alderman Automotive provided a Clear plan, estimate, accurate diagnosis and repair. The work was completed on time.

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Google Nov 16, 2024

Adam was very professional !! Good job !! 👍🏾

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Google Nov 16, 2024

Adam was great!

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DealerRater Nov 15, 2024

The folks I worked with were quite professional and treated me with dignity. They answered my questions and helped me through your processes.

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DealerRater Nov 15, 2024

Staff were knowledgeable, friendly, and attentive. Highly recommended and will return for future purchases. Love the car we left with.

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DealerRater Nov 15, 2024

Excellent communication from Chris and Ashley. They made us a personalized detailed video of the car pointing out the vehicle’s condition. It’s nice to purchase online and receive the vehicle with no surprises.

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Google Nov 14, 2024

You guys are great! Special thanks to Alex. Very friendly and professional.

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Google Nov 13, 2024

I am so grateful to Adam and Alex for taking care of my Ford Flex. Got me straight. So pleasant annnnd they know tires too! Be back Friday.

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Google Nov 13, 2024

Alex was very helpful when i was getting my oil changed

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Google Nov 12, 2024

Adam Gregory was friendly and efficient!

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Google Nov 9, 2024

It was really helpful and great Mr Adam was so professional and supportive surely I would like to visit again thank you

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DealerRater Nov 7, 2024

The service department was cordial, and I felt the provided quality service. I've recommended group to family and friends.

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Google Nov 7, 2024

Alex sweet was amazing! He helped us out a lot.

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Google Nov 7, 2024

Matt Joseph was amazing to work with in the service center! Highly recommended...

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DealerRater Nov 6, 2024

They did a fantastic job, and we love our new car. Highly recommend them to anyone looking!

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Google Nov 5, 2024

Matt Joseph got my car the service it needed and gave suggestions for upcoming maintenance.

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DealerRater Nov 4, 2024

I want to thank Chris Evans. I’m from California and was a bit skeptical about purchasing a vehicle out of state. However, the moment I connected with Chris, I knew that he would gain may trust by his professionalism and service. He went above and beyond and never hesitated to answer my questions. I received my vehicle with zero issues. If you’re looking for a professional who will assist you with all of your needs, look no further. Ask for Chris Evans. He will not disappoint. Thank you again, Mr. Evans!

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Google Nov 3, 2024

Matt was excellent! Thank you for great customer service and a cheap price!

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DealerRater Nov 2, 2024

Everyone was very helpful and the transaction went very smoothly. Very friendly team the minute you walk in.

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Google Nov 2, 2024

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Google Oct 31, 2024

Got scheduled easily. Adam greeted me and got me in quick. Work was done in a quick amount of time. Checkout was easy. I’ll be back!

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DealerRater Oct 29, 2024

Nice to have a dealership where the service department is as good as the sales staff we worked with

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Google Oct 25, 2024

Adam was the best. I love the service here

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Google Oct 24, 2024

Adam did a great job!

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Google Oct 22, 2024

Adam Gregory was great

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DealerRater Oct 21, 2024

Easy to work with and professional. Nailed our alignment on the first try and did it quickly.

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DealerRater Oct 19, 2024

Everyone was great!! Super helpful!! Made the process super fast and easy. Did most of the talking over text when I was at work and when I got there they had everything ready!! I was in and out in less than a hour!!

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DealerRater Oct 19, 2024

Great experience buying my car! Hector and Drew were great, treated me with respect and would recommend to anyone

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DealerRater Oct 18, 2024

Even when you. Start out a little annoyed because what you brought your car in for a month prior is still an issue, Matt smooths the rough edges and gets your job in and out. I think he is a great front desk “guy”. I came in annoyed and left with my car fixed and a plan to return for my next oil change. So yes I would recommend Alderman’s services.

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Google Oct 17, 2024

Very quick with service and Adam gregory was very helpful.

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DealerRater Oct 17, 2024

The dealership is clean, professional, and sophisticated, and the service team made me feel confident that my vehicle was in good hands.

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DealerRater Oct 17, 2024

Courteous and friendly and polite. This purchase was a first for me online. I was very anxious and still anxious as drive my purchase. I decided to trust ALDERMAN AUTOMOTIVE. Any car dealership that has been in the business since 1953 should be dependable. This is what I kept saying to myself. Drew Canler was very helpful, he did get answers to all the questions, I requested.. We only have one concern I hope. My registration was not completed correctly, as I wanted my registration transferred from my old auto, to the new one .I have only had the car a ...

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Google Oct 17, 2024

Adam G did a great job communicating my vehicle needs and getting my vehicle serviced in a timely manner.

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Google Oct 16, 2024

Adam did a great job explaining everything to me.

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Google Oct 15, 2024

Quick and easy! Matt was helpful!

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Google Oct 15, 2024

Alex was great,courteous, and so helpful!! Thankyou

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Google Oct 15, 2024

Adam Gregory was extremely informative about the various upcoming maintenance items for my vehicle.

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Google Oct 14, 2024

Great experience! First time going to Alderman’s for an oil change. Adam was incredibly helpful and I was in and out quickly! Would definitely recommend!


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Dealership Info

Phone Numbers:Sales Hours:Special Hours
  • Christmas Eve9:00 AM - 2:00 PM
  • Christmas DayClosed
  • New Years Eve9:00 AM - 4:00 PM
  • New Years DayClosed
Regular Hours
  • Mon - Thu9:00 AM - 7:00 PM
  • Fri9:00 AM - 6:00 PM
  • Sat9:00 AM - 5:00 PM
  • SunClosed
Service Hours:Special Hours
  • Christmas Eve8:00 AM - 2:00 PM
  • Christmas DayClosed
  • New Years Eve8:00 AM - 4:00 PM
  • New Years DayClosed
Regular Hours
  • Mon - Fri8:00 AM - 6:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed

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Alderman Automotive 39.990757092695276, -86.00455605397553.