Alderman is a great place filled with great people! It’s always a great experience!
Everyone in the service department were amazing. I waited on my vehicle and the guys from service would check on me and keep me updated.
Impressed with experience. Will use service again. Thank you for the ease of scheduling appointment.
The service was very good in a timely manner providing me with up dates. Waiting area was good
My car wan't fixed right the first time. So, I had to take it back and then pay the diagnostic fee, if they find ONE thing that was different than the original repair. Adam told me he would talk to Volkswagen to see if the repair was covered under their warranty and never did. Communication wasn't great either, considering I had to keep my car there for a few nights. I've had better service with Alderman in the past, but was disappointed, this series (since I had my car there a few times for the same concerns).
Took my vehicle to Alderman Automotive because my daughter had issues with the speed. They allowed us to bring the car in immediately and took up to 48 hours to test and ensure everything was fine. We were so relieved. No out of pocket cost. The Service Dept was super professional and so nice.
Overall, very good service. Alex tried to persuade me to purchase a new set of Michelin tires. I was told when I purchased my vehicle the tires were new. Purchased vehicle Feb 2025. Had an alignment April 2025 at 37,000 miles maintenance. There was no mention of needing tires at time. I would like a second opinion regarding the tread ware on my current tires. Thank you 😊 Oscar Ghoston Customer
Initially visited for just an oil change. They advised that my brakes and tires needed attention. They provided an affordable quote and decided to move forward with getting my brakes repaired. Overall very professional experience.
you guys seem very professional at front desk. The mechanic did a good job not getting oil all over the valve cover, which is a sign of good work ethics.
They sold my son a car with a stock clutch that was never meant to go with a super charged engine. The engine also was full of shavings and started showing issues right after the clutch. When we bought
the platinum extended warranty, We were told it would cover the engine. After we filed the claim, they denied it and left us with $20000 worth of repairs. I feel like this is a very dishonest dealership. It's to the point where I've notified the Secretary of State and the State Attorney General's office. They're going to investigate ... Read More DealerRater - Jun 18, 2025
Explained everything in detail Quick service Nice waiting area while they are working on your car
Car was delivered as described and was delivered in just 3 days. Kyle was very pleasant to work with.
Adam..Alex..Matt 5 stars ✨ All the guys in service are super professional Grateful I purchased a car at Alderman, that if something happens, they are on it and very good at keeping me up to date (daily) on my cars 🚗 progress!
Very pleasant and friendly environment. They were so helpful and good service means everything in the world we live in today. I would recommend them to anyone.
Alex, Adam and Matt have provided excellent service, keeping me informed. After reaching 100k miles, I pursued preventative maintenance, including shock/strut replacement for long hauls. Unfortunately, I've needed multiple return visits to address minor post-repair issues (e.g., loose bolts, persistent indicator light). Despite these setbacks, the team's prompt assistance is appreciated. I anticipate updating my review once the indicator issue is resolved.
Service was excellent. They let me use a courtesy car while it was being serviced very pleased with results. Thank you, Alderman.
Max was great to work with providing all the info I needed to make me comfortable to buy car at a distance. and Alderman was easy to complete sale.
I found the listing for the car of my dreams. a 2001 Porsche 911 at Alderman.
called and reached Max McHaney. he worked with me so I could learn enough about the car to decide to buy. even then kept providing all the info I asked for.
when I arrived to take delivery I found he had been totally honest with me about all the car info, including the couple minor flaws.
I also talked to one of the service guys about the condition of the car and again they provided the info I requested
I would highly recommend contacting Max at ... Read More DealerRater - May 21, 2025
Team is always smiling and courteous. They are knowledgeable and very professional. I highly recommend them.
I brought my daughter's car in for oil change and service. They provided an thorough inspection. She needed several items done because it is a high mileage car. I got to pick and choose what I wanted to have serviced. It was all completed in the same day. Pricing was competitive. Service was excellent. I'll keep bringing my cars back here for service in the future.
Good and easy to work with would recommend to anyone also has great prices on some crazy nice cars
I recently brought my car to Alderman Automotive for routine service and was blown away by their professionalism and attention to detail. From the friendly, knowledgeable staff who explained every step to the quick turnaround time, they made the entire process effortless. 100% would recommend!
Staff was friendly and the service office and waiting area were clean. They diagnosed my Jeep and found no issues and only charged a very minimal diagnoses fee.
Great experience! Thoroughly explained the service. Price was competitive. Would definitely recommend to friends and family!
You guys are the best Matt rocks!!! Thanks for fixing and getting glass put in!!! I appreciate you so much!!!! My car looks and runs great!
Matt is the best!!! Thanks for everything guys!!! Took care of 2 problems in 1! MyCar looks and runs better!!! Im happy cars happy!!! Thanks dawgs
Handsome fella. Excellent service and very good communicator. Highly recommended for future service on all my families vehicles
Max was very helpful, management was also helpful until I finished signing paperwork, then I got the feeling of why am I bothering them with any issues on the car the I just purchased 24 hours ago, very sad! I love the car and the 2 issues that occurred are easily fixed, they weren’t willing to take care of the issues and pay for them, they told me they would look at it but wouldn’t guarantee they would pay for it, so there is no point in letting them have the car back when it should have been fixed before ... Read More DealerRater - May 5, 2025
Max had great customer service very easy to deal with.. Had a good experience with the whole team.
Adam is the best! I purchased my truck here and I bring it back for everything it needs
Great service. They always stay in communication with me and give me options.
I worked with Adam Gregort at Alderman and he provides great service!! He explains very thoroughly the services that are being done with your vehicle. He doesn't miss a beat!! i will continue to take my vehicles to Alderman automotive!!
Very professional service with good attention to detail. Excellent platform for review and approval of recommended service. Fair and equitable prices and quality service.
Very good service and great communication! They are fairly priced and Adam was great to work with! He was very friendly and informative. There was never any kind of pressure to add on services and the information he gave was very transparent.
We moved to Noblesville about a year ago. When I needed car repairs someone suggested Alderman. I’m a repeat customer now. Adam was very helpful and kept me in the loop every step of the way. Service was fast and repairs were done right.
Adam is a great customer service person and great customer service person
Had an amazing experience at Alderman today for an oil change. I’ve worked with Adam Gregory on multiple occasions and he always provides a great experience. He’s very thorough with explaining things and what’s services they will be providing for your visit! I will continue to use Alderman for all of my car servicing needs!
We had the car three weeks and if you let the car sit longer than 24 hours the battery was dead. Took to Lexus dealership and there was a parasitic drain coming from the central gateway ECU. This is now costing us $1,600 in repairs. This is something the dealership would have known as the car won’t start after 24 hours. I emailed dealership and have not heard a response.
I had oil change done using their coupon and Adam was very nice and gave me detailed report and explanation about the oil change and some repairs that need to be done. There was a credit card charge in the bill that I didn’t expect but Adam told me about it before they started the work. The experience was very good and I really appreciate Adam’s help and service.
We just switched to Alderman for our vehicle repairs and the service has been excellent. Adam is great at communicating and educating us on what is needed and what isn’t.
Terrible customer service. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one.
Had an oil change at Alderman and service was terrific. Adam was great!!!
Easy to get an appointment. Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them
great
Quick and great service! Thanks Matt!
Awesome thanks for my new truck and the service was awesome too would highly recommend you
Great service.. easy to schedule an appointment. Matt was friendly and took care of listening to what my concerns were, and kept me updated on how the service was going. It was my first time here and I'll be back for future services when needed
Adam was awesome!
The vehicle that I bought happened to have defective suspension which will cost me $3400 to fix. All the efforts to speak to the Manager have gone in vain. I wouldn't recommend anyone to buy a vehicle from this company.
These guys know cars ,the service is top tier and they do a thorough job in a timely fashion, Adam and Matt run the service department and the scheduling respectively, it's hard to find a auto mechanic business you can trust , I do trust these men and the mechanics working hard in the shop. Thanks Alderman Automotive for offering a local business we can count on.
We had great service at our appointment. Adam was very welcoming and informative. I recommend using their services.
Adam and team are great! Will be back for my next oil change!
Bought a 2017 Chevy equinox premiere payed $15,700 cash two days problem with the car
adam did great in helping me out and taking care of my both cars. i ll definitely come back.
Adams & Alex did a great job, fast and easy!
Austin was very patient and able to meet us at a reasonable price for a used vehicle. The car we purchased was in very good shape and has been a solid addition for us. Easy to work with and efficient staff and process.
Alex was an outstanding front desk contact. I went to Alderman’s because 2 friends over lunch recommended it. Oil Change Service on my 2017 Cadillac CT6 was done well and at a very reasonable price. I’ll be back. Thank you!
First time with Alderman, Adam and his team went above beyond, and were super-courteous helping me out with my wheel alignment!
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Great service and staff. Adam is always helpful.
This place absolutely screws people over. I agreed to pay a set price and what I paid was over 12k more. When I asked how that happened I was told it was assumed I expected “fees” so they aren’t discussed. Terrible customer service from beginning to end. The car died during a test drive and we couldn’t get ahold of anyone to come assist. Absolutely terrible terrible place to purchase a car. Would never ever recommend.
Adam Gregory was great at service my car
Adam was super helpful and pleasant to work with.
I arrived on time as scheduled. Work was completed in a timely manner and as usual for an oil change, they recommended other services. I added an alignment. Everyone was courteous and professional. The waiting area is very nice.
The service department was dedicated to solving my issue. They were friendly and very professional.
Matt was great
The oil change is too expensive even with coupon. $69 is about $15 more expensive than nearby dealerships.
I took my car in for an AC repair. They were able to find the root cause very quickly. Now my AC is working again. Thank you Alderman Automotive and Adam for the great service.
Adam was great! Took care of my car maintenance. Great job! Will highly recommend.
Excellent service by Adam. Thank you for taking the time to listen and to figure out what My car actually needed
Greg McGuire was incredible! Knew exactly what I needed and made it happen! Great day!!
Service is fantastic and the representativ was very helpful. His name was Adam
I don't know Austin Sohn. I did not get my signed paperwork that Brandon said would be in my glove box when I picked up the vehicle. I had to call several times to get ahold of someone cause I kept getting VM and no one would call me back. I did not get anything on the manufacturing warranty that is let on the car. Greg Mcguire would not budge on any pricing and he said he would have the nicks and scuffs in the paint fixed when I picked up the car and they were not fixed. Said ... Read More DealerRater - Mar 14, 2025
I've had this car for less than a week and the check engine light came on.
Max and the team at Alderman made my buying experience first class from website to delivery. In and out in less than an hour with my keys. Will do business in the future.
Great place for service! Friendly staff that communicates well, reliable and timely service, clean and welcoming environment, and detailed inspections with photos of their findings. We'll be returning to Alderman for our service needs in the future. I would highly recommend you check them out!
Terrible experience. Totally reget buying a vehicle here. Some words come to mind. Scandalous, deceptive, manipulative.
Adam was very nice and informative
Alex did a great job! Fast service.
Adam and the guys at the Alderman service center have been great to work with. Our first visit was just a simple oil change a few months back. The process was streamlined and easy and the guys were all very friendly and professional. Our second visit was just as pleasant, even though our Jeep needed a lot of work. After initial inspection, they sent us a detailed report, including pictures and costs. They were really patient, answered all our questions and seemed happy to help us fully understand and navigate the inspection details. We will definitely be returning to Alderman ... Read More Google - Mar 7, 2025
Alex was great. He gave me my options, but wasn’t overly pushy for extra services when I said I wasn’t interested. I really appreciated that. My services were done quickly and everything was explained to me thoroughly.
Adam was great!
Took my car for service and the inspection due light wasn’t turned off, had to drive 40miles back each way to get it turned off and on top of that my seat was scratched and they look no liability without even investigating.
My truck would not start today so I was able to bring it to Alderman‘s and they were able to get me in and out today which made my life so much better. I really appreciate their time doing the job. Adam did a great job with keeping me informed and letting me know when my truck was done
Adam Gregory was phenomenal throughout the repair. Very professional, courteous and kept us up to date. Thanks to the whole Alderman team. Happy to be a customer.
I recently took my car to Alderman Automotive after it wouldn’t start. I had tried multiple ways to fix it myself but couldn’t get it running, so I knew it was time to take it to a professional. Being relatively new to the area, I was nervous about finding a trustworthy mechanic. I was especially worried that since my car had to be towed to their facility, I might be overcharged or taken advantage of because I had limited options.
From the beginning, the team at Alderman Automotive put my mind at ease. They treated both me and ... Read More Google - Feb 21, 2025
Worse car purchase experience I ever had. Salesman Greg McGuire misrepresented to car. Vehicle showed up with cosmetic damage that cost $1840 to repair. Severe mechanical issues estimated at $11000. He presented the car as excellent condition when it’s far from it. They are refusing to assume responsibility for the mechanical issues. Stay far away from this group.
They sell broken cars and never stand behind the car they sold. Don't trust this seller if you don't want to waste your time and money. Also, service department is awful they never call you back eventho they have your car and you're waiting for any information. They just make you pay for the rental car for nothing cause they don't know how to communicate. These people and this business only care about money, not the customers, and they'll do everything to let you down.
Adam was very helpful and answered any questions I had after the service was completed.
Adam Gregory has been very informative about the work that needs to be done on my vehicle. He hasn’t tried to push sales on me but I am sure if something serious needs to be done he would be honest. Thank you Adam.
Alex was great.
Great service made me feel welcomed
Matt and the service guys are great! Highly recommend
Great service! Alex my service advisor was great! Will be back
Good service
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