They gave me the best options of 4 estimates for my repair, and did quality work.
Worked with Matt on getting our breaks replaced. Great service!
I’m pleased with the truck so far, with the weather I haven’t driven it much yet but what I have has been very good
Great service! Thank you, Matt
Awesome service! This is the only place I’ve taken my truck to for service for 2 years, maybe almost 3 years now, And until they fall apart like other places or I feel they are screwing me over (like other places), that won’t change
Great experience with Alderman and my Broker Greg! Greg was helpful, quick and liswtened to what I was looking for. I highly recommend to have him help you with your nexst car
A big thank you to Alderman Automotive’s service team. They changed my oil, rotated my tires, and diagnosed a few other issues I was concerned about. The front desk crew is amazing when it comes to customer service, Matt in particular! Any issue I have I am confident that he will handle it effectively & efficiently. Thank you again!
Great service working with Matt and time was good
Adam G was super helpful! So grateful for his time & expertise! ☺️ Great service, friendly staff.
So professional and polite! Adam and Alex were fast and professional!
Adam took great care of me and was very educational. I highly recommend the team at Alderman.
Excellent place to go to for sure
Thank you for getting me back to being excited about my vehicle again. Special thank you to Greg McGuire, GM Erick and the Alderman Automotive service team
They were great they were very professional fair in pricing had me in/out quickly I was very satisfied
Matt was great
Adam Gregory was very professional, informative and helpful. The service professional was also very helpful. Did not get his name.
My first time at Alderman. They have a nice and clean waiting room for customers. I've got oil change and tire rotation done at this visit. The assistant service manager Adam was professional, super helpful and patient with my questions. I'll definitely bring my alfa romeo giulia in for its service needs in the future since they work on alfas, too. Great to know!!
The salesman Greg McGuire was a 5 star! But because my overall experience with the dealership wasn't perfect is the reason for the 4 star rating. Although, the dealership did fix the issues with the vehicle.
I had a pleasant transaction. And I enjoyed the car so far very much. you always have a good selection of cars and trucks. that’s all I really have to say about it. I would recommend you guys to a friend and family relative.
Alex Sweet he help me a lot He was helpful person
Adam was fantastic!!!
I've been to many service centers throughout the years and this is hands down the best. Very good customer service and every employee I interacted with was kind. The waiting area is also very comfortable. But most importantly, both of our cars have been serviced exceptionally.
Service is above and beyond. It was discovered that my issue was more complicated than expected. They went to work to reschedule getting the job done right and explaining the process involved in the repair.
I was happy with everything but it would have been better to have some wiggle room on the price.
Alex
I had an alignment done. All went smoothly. Great shop that is friendly and efficient. Pricing us fair.
Alex was amazing! One of the quickest and most courteous experiences I have had!
Great service. Adam made it happen. Thanks again guys
Alex was a wonderful help getting the vehicle taken care of. We have taken the car to a dealership that will not be mentioned.... They couldn't fix the issue but Aldermans completely repaired the issue. They are good kind hearted people. I will definitely be back for future repairs. Thanks to the team.
great customer service. good coupons. for routine maintenance. on time also along with a complete checkup.
Great experience. Fast and honest service. Thanks Matt Joseph
Adam was great very detailed and helpful. I drive here all the way from New Palestine for the service!
Super Fast oil change got me in and out under 30 minutes! Alex and Adam were very very helpful finding the correct headlights and fog lights I needed the same day! Highly recommend Alderman Automotive for any of your service needs this winter!
Alex provided excellent service
I worked with David A. at Alderman Automotive on the purchase of a 2021 Chrysler Pacifica Limited minivan. I researched vehicles online and choose the ones I wanted to see with the features and milage I wanted. The vehicle was priced right. The dealership is a nice facility with a good selection of nice vehicles. It was a good buying experience. They did not waste my time. We had a deal completed on about an hour. I would recommend Alderman Automotive if you are looking for a clean late model used vehicle.
Alex was terrific! Service was well priced and completed in a timely manner!
Love Alderman! They were super helpful and saved me. They also explained what the issue was and were so patient. Definitely would recommend.
The team was great and took very good care of me. I truly appreciate them going above and beyond to get me in a car.
Adam provided great customer service, going the extra mile to answer my questions and ensuring I was provided with the service needed. They replaced all rotors and pads on our vehicle and it’s breaking like new.
Adam was very professional and helpful. He took the time to explain everything that needed done. I would recommend this service center to anyone looking for reliable, friendly, and affordable service.
Thanx Alex!!
Very nice and courteous staff, staff was very knowledge about the vehicle we purchased. Highly recommended this dealership!!
Matt Joseph was professional, informative and super friendly. All the front office gentleman were fantastic to work with. I trusted them and will use them again and again.
They did an excellent job! On time, good price, and as expected!!
Great first time service. Adam was very helpful throughout the whole process.
Great! Adam got me squared away!
Super efficient!! Quick and excellent service. Matt was very clear on what needed to be done.
Long time satisfied customers of Alderman. Matt Joseph and Alex communicated clearly about the speedy oil change and Tire Rotations (no problems) and inspection results with clear symptoms of a few issues. They gave clear prices and no pressures.
Awesome service! Matt and Adam are great!
Matt and Adam were great to work with! They even let my dog Cosmo hang in the lobby.
Great service! Had an urgent need for help so I could get back on the road and Adam Gregory jumped right up and helped us immediately and charged us nothing. Wish they were closer to my home!
Adam Helped us with fix up our rain guard free of charge
Tremendous experience from the beginning. Matt coordinated an oil change that worked with my busy schedule, and Alex took care of everything once I arrived. Very great local business to support.
Matt was awesome to work with and tech did a great job!
I was impressed with the sales and service building. Very neat and clean. Matt my salesman was easy to get along with. The receptionist/greeter was very friendly. The buying process was very simple and the paperwork was clearly represented from all departments. One issue came up about a service light that came on and needed immediate attention . After discussion with Matt in sales and Eric Bradford the General Manager and Matt in service they all assured me they would take responsibility to fix. It was a very good buying experience for me.
great service .Cost very reasonable. Good customer lounge. That I think says everything I can comment on.
Amazing experience, I bring the parts and they do the labor. Thank you Adam Gregory
Alderman Automotive provided a Clear plan, estimate, accurate diagnosis and repair. The work was completed on time.
Adam was very professional !! Good job !! 👍🏾
Adam was great!
The folks I worked with were quite professional and treated me with dignity. They answered my questions and helped me through your processes.
Staff were knowledgeable, friendly, and attentive. Highly recommended and will return for future purchases. Love the car we left with.
Excellent communication from Chris and Ashley. They made us a personalized detailed video of the car pointing out the vehicle’s condition. It’s nice to purchase online and receive the vehicle with no surprises.
You guys are great! Special thanks to Alex. Very friendly and professional.
I am so grateful to Adam and Alex for taking care of my Ford Flex. Got me straight. So pleasant annnnd they know tires too! Be back Friday.
Alex was very helpful when i was getting my oil changed
Adam Gregory was friendly and efficient!
It was really helpful and great Mr Adam was so professional and supportive surely I would like to visit again thank you
The service department was cordial, and I felt the provided quality service. I've recommended group to family and friends.
Alex sweet was amazing! He helped us out a lot.
Matt Joseph was amazing to work with in the service center! Highly recommended...
They did a fantastic job, and we love our new car. Highly recommend them to anyone looking!
Matt Joseph got my car the service it needed and gave suggestions for upcoming maintenance.
I want to thank Chris Evans. I’m from California and was a bit skeptical about purchasing a vehicle out of state. However, the moment I connected with Chris, I knew that he would gain may trust by his professionalism and service. He went above and beyond and never hesitated to answer my questions. I received my vehicle with zero issues. If you’re looking for a professional who will assist you with all of your needs, look no further. Ask for Chris Evans. He will not disappoint. Thank you again, Mr. Evans!
Matt was excellent! Thank you for great customer service and a cheap price!
Everyone was very helpful and the transaction went very smoothly. Very friendly team the minute you walk in.
Got scheduled easily. Adam greeted me and got me in quick. Work was done in a quick amount of time. Checkout was easy. I’ll be back!
Nice to have a dealership where the service department is as good as the sales staff we worked with
Adam was the best. I love the service here
Adam did a great job!
Adam Gregory was great
Easy to work with and professional. Nailed our alignment on the first try and did it quickly.
Everyone was great!! Super helpful!! Made the process super fast and easy. Did most of the talking over text when I was at work and when I got there they had everything ready!! I was in and out in less than a hour!!
Great experience buying my car! Hector and Drew were great, treated me with respect and would recommend to anyone
Even when you. Start out a little annoyed because what you brought your car in for a month prior is still an issue, Matt smooths the rough edges and gets your job in and out. I think he is a great front desk “guy”. I came in annoyed and left with my car fixed and a plan to return for my next oil change. So yes I would recommend Alderman’s services.
Very quick with service and Adam gregory was very helpful.
The dealership is clean, professional, and sophisticated, and the service team made me feel confident that my vehicle was in good hands.
Courteous and friendly and polite. This purchase was a first for me online. I was very anxious and still anxious as drive my purchase. I decided to trust ALDERMAN AUTOMOTIVE. Any car dealership that has been in the business since 1953 should be dependable. This is what I kept saying to myself. Drew Canler was very helpful, he did get answers to all the questions, I requested.. We only have one concern I hope. My registration was not completed correctly, as I wanted my registration transferred from my old auto, to the new one .I have only had the car a ...
Adam G did a great job communicating my vehicle needs and getting my vehicle serviced in a timely manner.
Adam did a great job explaining everything to me.
Quick and easy! Matt was helpful!
Alex was great,courteous, and so helpful!! Thankyou
Adam Gregory was extremely informative about the various upcoming maintenance items for my vehicle.
Great experience! First time going to Alderman’s for an oil change. Adam was incredibly helpful and I was in and out quickly! Would definitely recommend!
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